Shipping policy

At Papel & Pixeles, we want your shopping experience to be as delightful and organized as our products!

Processing Time

• Ready-made products: ships within 1–2 business days.

• Personalized products: ships within 1–3 business days after the product has been completed.

Shipping Destinations

We currently ship to:

• Puerto Rico

• United States (48 contiguous states)

Order Tracking

• You will receive a tracking number via email once your order has been shipped.

• Track your package directly on the carrier’s website.

Shipping Responsibility

• We are not responsible for delays caused by the carrier, lost packages, or damage to packaging after the package has been handed over to the carrier.
  

Questions

If you have any questions about your order or shipping, please contact us at papelypixelespr@gmail.com.

We’re happy to help!