Refund policy

At Papel & Pixeles, we take pride in creating high-quality and unique products for our customers. Please read our policy carefully before making a purchase:

No Refunds

• All sales are final. We do not offer refunds for any products purchased.

• This includes both ready-made and personalized items.

Damaged or Lost Packages

• We are not responsible for packages lost or damaged during shipping after the package has been handed over to the carrier.
  

Questions Before Purchasing

• Please make sure to review all product details, images, and descriptions before placing your order.

• If you have questions about a product, customization, or shipping, contact us at papelypixelespr@gmail.com before purchasing.

By completing a purchase, you agree to this no refund policy.